Windows 8, Adobe Photoshop CC, Error 16 when trying to open the program

[dancecab2]

Hi, I recentally purchased CC and I have encountered an issue that whenever i turn my computer off and turn it on it prompts me with Error 16 asking me to reinstall. I tried the how to in the front but noticed I don't have the folders specfied in the directories NOR do I see a Windows 8 option.This is quite frustrating since I've had to reinstall the program twice.

[akshay]

Hi,

Please refer to the following help document for Error 16 :

http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html

[AFNcoastal]

Windows 8 is not among the options on your link.

I am having the same problem.

[akshay]

Hi AFNcoastal,

Please try following the steps for Windows 7 in the link.

[Romsinha-9KMEUt]

Hi AFNcoastal,

In case still you get the same error please disable UAC, restart your machine and try to launch the software: http://blogs.msdn.com/b/hyperyash/archive/2012/07/18/disabling-user-account-control-in-windows-8.asp... .

Regards,

Romit Sinha