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1. Re: Internal Server Error
David__B Aug 7, 2013 4:49 PM (in response to MyYawrood)HI MyYawrood,
When I go to Help>Photoshop Online Help in Photoshop CC the help page loads up properly. Are you still seeing what you described before?
-Dave
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2. Re: Internal Server Error
MyYawrood Aug 7, 2013 5:22 PM (in response to David__B)No - it went away ! !
Do you know what all that was about?
If you do - I'd appreciate knowing what was happening. Please answer all the questions that I asked so that I will be better informed.
Thank you for responding.
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3. Re: Internal Server Error
David__B Aug 7, 2013 6:50 PM (in response to MyYawrood)HI MyYawrood,
Glad to hear it went away, it sounds like a hiccup with the server, this kind of thing is also recorded in the server logs and typically flagged for the server administrator. It shouldn't be necessary to pursue further from your side, unless its something you can recreate. I'm sorry you experienced it. I haven't seen other reports from users reporting the same thing, so I think it was an isolated case.
You can also access the help from Adobe.com instead of within the product
For Photoshop CC for example go here:
http://helpx.adobe.com/photoshop.htmlThere are a lot of help resources for learning the product there.
I got there from here: http://helpx.adobe.com/support.html?promoid=KAWQK#.
There are other product pages like the one for Photoshop one from there.
After signing in on the Creative Cloud webpage at https://creative.adobe.com/ click the Learn button in the top left (requires being a paid member) for various training video tutorials.
and you might explore Adobe TV too at http://tv.adobe.com/
There is a lot of content between these. I recommend just exploring the content for the products your interested to start with.
Hope that helps,
-Dave


