Start up crashes
ionossphere Aug 9, 2013 4:08 AMHi,
my Muse CC keeps crashing 3-4 times whenever i start it. Even when it's running and i close and open my MacBook and want to resume, it crashes! NEVER have i seen such an unstable programm. This is getting ridiculous, especially in front of customers! Please get this fixed.
That's a snippet from the MuseLog.txt:
Build 704: Tue Aug 6 16:24:20 2013 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
Build 704: Tue Aug 6 16:24:20 2013 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
Build 704: Tue Aug 6 16:24:21 2013 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
Build 704: Fri Aug 9 06:35:59 2013 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
Build 704: Fri Aug 9 06:35:59 2013 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
Build 704: Fri Aug 9 06:36:00 2013 UTC: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)
An this from one of the unnumbered crash reports (Apple must be p*issed by now):
Process: Adobe Muse [35882]
Path: /Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse
Identifier: AdobeMuse
Version: 5.0.704 (???)
Code Type: X86 (Native)
Parent Process: launchd [428]
Date/Time: 2013-08-09 12:50:20.595 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000263b3008
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
If you need more, i've got a full copy of the crash report.
Thanks




