I have urgent need to contact tech support. I have a Gold account but it is so difficult to talk tec

[Mohyeddin]

We have a new Coldfusion 10 server that becomes unresponsive .

[JMF3]

Don't know, but we've had the same problem.  No response for days on end, despite Gold support on our CF servers.  Every once in awhile a tech on our end will get lucky and a tech on their end will answer the phone, but really doesn't seem worth the money ...

[Mohyeddin]

What number do you use to contact tech support? thanks

[Anit_Kumar]

Hello All,

We apologize for the inconvenience caused to you. Please check the personal message sent to you.

Regards

Anit Kumar

[Mohyeddin · Accepted solution]

Thanks very much. We connected yesterday and will resume today.