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2. Re: Can't open saved project
Dogminder Aug 11, 2013 2:51 PM (in response to Stan Jones)Nope, not made any difference.
It's extraordinary, nobody seems to have a solution.
So what should I do?
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3. Re: Can't open saved project
Dogminder Aug 11, 2013 11:53 PM (in response to Dogminder)I now find I can't open a new project either.
Here is the problem summary:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Encore.exe
Application Version: 5.0.0.342
Application Timestamp: 4d83fd30
Fault Module Name: Adobe Encore.exe
Fault Module Version: 5.0.0.342
Fault Module Timestamp: 4d83fd30
Exception Code: c0000005
Exception Offset: 0007e2a1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e7
Any ideas?
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4. Re: Can't open saved project
Stan Jones Aug 12, 2013 12:13 PM (in response to Dogminder)I really don't (have any ideas).
Tech support.
Reinstall.
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5. Re: Can't open saved project
Dogminder Aug 12, 2013 12:28 PM (in response to Stan Jones)OK I found the solution.
The problem was causes by the latest driver update for my NVidia display card.
In desperation I rolled it back to a previous version and that did the trick.
It seems the old adage "if it ain't broke don't fix it" will be my motto from now on.
Thank you for your help anyway.
Brian
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6. Re: Can't open saved project
John T Smith Aug 12, 2013 12:43 PM (in response to Dogminder)There is a message about nVidia problems at http://forums.adobe.com/thread/1259391 but I don't know if the symptoms were what you describe



