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1. Re: Lightroom 5 Stops Working on Exit
Mollysnoot Aug 13, 2013 2:22 AM (in response to mpreb)See my thread here: http://forums.adobe.com/thread/1245221
This also only started happening when I moved from LR4 to LR5: I changed nothing else on my system (e.g. drivers). I never actually saw a message about the program having stopped working, and wouldn't even have been aware of this if I didn't keep an eye on the Event Viewer in Win7, but what you report is more or less exactly the same as I and some others have experienced.
Strangely however, after a couple of weeks or so the problem went away, and it's not come back to haunt me for three or four weeks now. I've also subsequently switched over to LR4.2 RC and this hasn't resulted in the problem recurring.
M
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2. Re: Lightroom 5 Stops Working on Exit
janh1948 Aug 13, 2013 5:13 AM (in response to mpreb)With LR5 I had this crash message regularly. The first time I opened LR5.2 RC a Windows message came up with something like repairing a compatibility issue; never seen the crash message again.
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3. Re: Lightroom 5 Stops Working on Exit
mpreb Aug 13, 2013 4:36 PM (in response to janh1948)I have not yet used a release candidate. Is this something that would be suggested in this case?
Regards,
-Mark
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4. Re: Lightroom 5 Stops Working on Exit
mpreb Aug 13, 2013 6:52 PM (in response to mpreb)Update:
I contacted support today. I was asked to simply uninstall and then reinstall the program. I have not experienced the shutdown issue today. Keeping my fingers crossed that this will solve the problem.
Regards,
-Mark
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6. Re: Lightroom 5 Stops Working on Exit
mpreb Sep 9, 2013 5:53 PM (in response to janh1948)I thankfully haven't had a crash since reinstalling the program. Will continue to be mindful after the recent deluge of windows updates. Have you done an uninstall and then reinstall?
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7. Re: Lightroom 5 Stops Working on Exit
rdyarch Sep 9, 2013 6:54 PM (in response to mpreb)I just uninstalled, reboot, then reinstalled. After opening Lightroom 5 and doing a few things in Develop, it again crashed when I closed the program. I let it backup and optimize when shutting down.
I have been trying to find a solution to this problem. No luck with this recommendation. I really don't understand why Adobe can't solve this; most annoying!
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8. Re: Lightroom 5 Stops Working on Exit
JimHess Sep 9, 2013 7:19 PM (in response to rdyarch)Have you ever tried to fix a problem that you can't replicate on your computer. Having developed software solutions for businesses in the past, I have been in that situation. Users demand a fix for a problem that I cannot see on my developing computer. Very frustrating.


