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1. Re: Font sync isn't working.
SarayGV Aug 13, 2013 3:44 PM (in response to Vadaar)I have the same problem
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2. Re: Font sync isn't working.
Jani Leppanen Sep 18, 2013 12:56 PM (in response to Vadaar)Hi Jon + Saray,
Sorry you are experiencing difficulties. Could you send the e-mail address you use as your Creative Cloud log-in to support@typekit.com?
Thanks,
Jani
Message was edited by: David Kastendick; Email address was changed to a more appropriate destination.
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3. Re: Font sync isn't working.
Vadaar Aug 14, 2013 10:06 AM (in response to Jani Leppanen)Done. Please let us know what you find!
-Jon
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4. Re: Font sync isn't working.
Jani Leppanen Aug 14, 2013 10:53 AM (in response to Vadaar)Jon, I didn't receive your e-mail. Can you try sending it again?
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5. Re: Font sync isn't working.
Jani Leppanen Aug 14, 2013 12:02 PM (in response to Vadaar)Jon, I found your e-mail.
Looks like you are one of an unlucky few suffering from a problem that we're already working on. We will let you know once we've deployed a fix.
Thanks for reporting this!
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6. Re: Font sync isn't working.
jbregninge Aug 16, 2013 4:17 AM (in response to Jani Leppanen)Hi
I have the same problem. I tryed to quit the Creative Cloud and restart it, after everything else was finished starting, and this made the connection work normal.
– I hope this problem will be solved soon
J
((( been told that this might be a different problem, so I will treat this in another thread )))
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7. Re: Font sync isn't working.
Jani Leppanen Aug 20, 2013 5:32 PM (in response to Vadaar)Jon, we've fixed the problem that was affecting your specific account. Let us know how it's working.
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8. Re: Font sync isn't working.
Vadaar Aug 22, 2013 9:43 AM (in response to Jani Leppanen)Jani,
Everything seems to be working great now. Thanks!
-Jon
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9. Re: Font sync isn't working.
jbregninge Aug 28, 2013 1:17 AM (in response to jbregninge)problem solved - thanks!
Unfortunately, the problem is not solved yet for me - both problem with the sync of files and fonts, on two different mac os computers
This is also in an other triet:
http://forums.adobe.com/message/5619699#5619699 -
10. Re: Font sync isn't working.
Troy Sturgill Aug 27, 2013 9:54 AM (in response to Vadaar)I am having the same problem. I don't ever see any errors, but the fonts are nowhere to be found.
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11. Re: Font sync isn't working.
Marcy McGuire Sep 15, 2013 11:54 AM (in response to Troy Sturgill)My fonts appear in InDesign but they disappear every time I restart my mac. So everyday!


