Related Topics buttons dont display in v6

[Sherri_k]

Having upgraded from v4 to v6, I have come across an issue with teh related topics buttons - they don't display in anything other than WISIWYG view!

My existing buttons (from my project created in v4) will not display in either preview mode or in the compiled help .chm file -irrespective of whether I use the original project or import the topics into a completely new project.

Similarly, they dont display if you create them from scratch either in an existing project, or in a new topic in an existing project or in a new topic in a new project!

If anyone has any suggestions/resolutions for this I would be very grateful - as I use them in every topic!

[RoboColum_n_]

Hi Sherri_k. Can you tell us exactly how you are adding your buttons are added (e.g. as text, image, script) and whether the button appears as a blank box and still works or just doesn't appear at all.

[Sherri_k]

They are inserted via the:

Insert - Related Topics

Menu item, using the Button option

They do not display at all - there isn't even a blank line present where it would normally be! It is as if it doesn't exist at all.

[Peter Grainge]

I have just learned the project is on a server! Enough said?

Hopefully when Sherria has moved the project, it will work OK.

[RoboColum_n_]

If you look at the truecode is there anything where the related topic button should be? Also does the button use text or an image? If the later, is the image added successfully to the project?

[Sherri_k · Accepted solution]

Thank you for your kind involvement in trying to help with this problem!

It turns out that the problem is because I am running the project from a server rather than from my C drive! (although I am a little baffled as to why for the past 6 years this has never been a problem) Nevertheless, I have a solution so will not cry over it.

Thanks again - and thanks to Peter who set me straight

[RoboColum_n_]

Hi Sherri_K. These forums often have posts from people suffering problems when they run RH over a network. RH projects use an Access dB which are well known not to run well over networks. It is possible (as you have found out) to run a RH project on a network perfectly OK for ages but just be aware that if you do you are also likely eventually for something to jump up and bite you.