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Windows 7 64 bit install issue - never get install pop up

Guest
Aug 13, 2013 Aug 13, 2013

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I have pop ups turned off, no firewall, no antivirus installed at the moment

I have tried to install Adobe flash and reader.  I get a flash of a pop up, then the site displays a "preparing installation" bar and then nothing...

I have tried the direct install as well.  I am using IE9 and I have also tried Chrome.

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LEGEND ,
Aug 14, 2013 Aug 14, 2013

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nblaz wrote:

I have tried the direct install as well.

You mean the offline installers?

Flash Player for ActiveX (Internet Explorer)

Flash Player Plug-in (All other browsers)

http://get.adobe.com/reader/enterprise/

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LEGEND ,
Aug 14, 2013 Aug 14, 2013

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If you still have problems, please post the contents of the FlashInstall.log file from C:\Windows\system32\Macromed\Flash

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