trouble installing adobe flash player.

[SportYMoM54]

I have tried several times to install Adobe Flash Player. I get a message that it was successful, but then when I open something where it's required to view, I receive ANOTHER message to install. I looked online and took the steps given, one of which is to hit a button to see if it's installed, and I receive a notice Not installed. I have repeated this at least a dozen times.

[VikramGaur]

Hello,

Welcome to Adobe Support.

Do you have Windows or MAC?

Which browser are you using?

Which version of Adobe Flash Player you have installed?

Thanks,

Vikram

[SportYMoM54]

I have Windows 7. I’m using both Internet Explorer & Firefox. Adobe Flash Player 11 Active X.

Yvonne

[pwillener]

See

• http://forums.adobe.com/thread/885448
• http://forums.adobe.com/thread/867968

[pwillener · Accepted solution]

For Firefox you also need to install the Flash Player Plug-in

[SportYMoM54]

Pat, Thank you for information. I was able to finally successfully install and activate Adobe Flash Player on Internet Explorer & Firefox.

Sincerely, Yvonne