I want to need a help.

[Guest]

Hello.

I use a notebook(GE700 by MSI), and it had a problem.

I installed the Flash Player ver.11.8.800.94.  But it sometimes makes a problem.

If I watch a video on Internet, Youtube and other media streaming services, the screen will be black.

So, I asked MSI, but they said 'That notebook's graphic card(Radeon HD5730) had a problem, so you must installed Flash Player ver.10.'.

But when I installed the Flash player ver.10., I saw a message 'It is old version, so you must installed latest version(ver.11).'.

I installed the Flash Player ver.11 and latest firmware about graphic cards and all things(That is an way to solve a problem by MSI).

But It can't solve this problem.

So, I want to need a help.

If you know an way to install the Flash Player ver.10 or other way to solve that problem,  send a e-mail to [removed]  please.

Thank you.

[pwillener]

What is your operating system?

P.S. this is a public forum; please do not post your email address!

[Guest]

OS : windows 7 Ultimate K 64bits.

CPU : Intel(R) core(TM) i5 CPU M450 @2.40[GHz]

Ram : 4.00[GB]

I saw an way to solve that problem, and I did that way.

It is little better than previous setting, but I also have a feeling of uneasiness.

P.S. I'm sorry, I didn't know that is a public forum. I thought that this site is QnA page.

[pwillener]

You may want to update the device drivers for your graphics card: http://forums.adobe.com/thread/945765