3 Replies Latest reply: Aug 20, 2013 12:52 AM by Dave Merchant RSS

    license subscription sendnow?

    dikaiosnl131 Community Member

      my sendnow demands an upgrade to premium and whan i have done this, it keeps demanding the same question; how can this be? do i have to uninstall sendnow?

      kind regards

      dikaios nl

        • 1. Re: license subscription sendnow?
          bob.treitman Employee Hosts

          I'm a bit confused about your comment about SendNow demanding an upgrade. You can continue to use the Free version of SendNow as long as you don't require any of the Premium features.

          I will send you a private message to get your Adobe ID so that I can look up your account information. From your desciption, I am guessing that you are signed in to SendNow with one Adobe ID and you bought a subscription to SendNow with another.

           

          dikaiosnl131 wrote:

           

          my sendnow demands an upgrade to premium and whan i have done this, it keeps demanding the same question; how can this be? do i have to uninstall sendnow?

          kind regards

          dikaios nl

          • 2. Re: license subscription sendnow?
            dikaiosnl131 Community Member

            Thanks for replying my message; please find attached my paid invoices for sendnow; to what elements of adobe am I entitled?

             

            Kind regards

             

            Dikaios

            • 3. Re: license subscription sendnow?
              Dave Merchant CommunityMVP

              You cannot make attachments to your messages on this forum. Please log in to the forum website and read your private message from Bob.