Copy link to clipboard
Copied
Hi - I'm sure this is fairly common so apologies for sounding completely IT illiterate,
I have flash player installed (11.6.602.180) and I'm trying to update to the latest version. When I run the update I get past the page ask me if I want auto updates and get to the installer box with the % completion indicator. At that point however I get "Metafile Download Failed", and obviously I have no idea why.
Admin rights are enbaled on my PC which can be an issue so I'm wondering whether I need to go the the hassle of uninstalling and re-installing but worried if I do that I may lose use of it all together. I've check that it is enabled.
I'm using Internet Explorer and Windows 7 64 Bit.
Any guidance appreciated.
Thanks,
James.
Copy link to clipboard
Copied
Hello,
Welcome to Adobe Forums.
You may download Offline installer for Adobe Flash Player 11.8 from here : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...
Thanks,
Vikram
Adobe Support