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1. Re: Adding Fonts to Connect Pro
Heyward Drummond May 19, 2011 2:06 PM (in response to sjhhj)There is a misunderstanding here.
When you upload special types of documents in Connect, they get converted on the fly to Adobe Flash. Powerpoint and PDF files get converted to Flash when you use the Share Document POD. So, the engine that converts those files really converts fonts to a video in a simple way of describing the process. So, the engine does a pretty good job as long as you use standard fonts. When you use non-standard fonts you will most likely not see a very good conversion.
If you have to use those fonts, then we recommend not using the Share Document option. We recommend using the Share My Screen option which will allow you to share Powerpoint itself and use the great looking fonts you used. You do lose the savings of bandwidth when you use the share document pod.
As new versions come out, we always look at improving that conversion engine.
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2. Re: Adding Fonts to Connect Pro
JJones Aug 22, 2013 7:45 AM (in response to Heyward Drummond)Is there a list of these standard fonts which upload more successfully?
Does it matter which font type is used (Post Script, Open Type, etc.)?
Also, does the originating OS matter, i.e. Windows or Mac?
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3. Re: Adding Fonts to Connect Pro
Heyward Drummond May 19, 2011 2:39 PM (in response to JJones)Another option:
The Connect Pro server does not have that font type installed. When using a font that is not installed on the Connect server, the closest matching font that is available will be used as a substitute.
Depending on the type of Connect account you have, there are potentially two ways to resolve this issue.
Option #1(Hosted Account)
* In the Microsoft PowerPoint presentation, select File > Save As.
* In the Save As dialog, select Tools > Save Options.
* Check the "Embed TrueType fonts".
* Select either "Embed characters in use only" or "Embed all characters". If "Embed all characters" is chosen, the file size will be larger.
* Click OK and click Save.
Note: The same steps can be taken if you have a Licensed (on premise) Account. However, if there's a concern in regards to the file size increase due to the embedded fonts and you have a Licensed account, see Option 2 below.
Option #2(Licensed on-premise Account)
Instead of embedding the fonts within the Microsoft PowerPoint presentation, the administrator can install the fonts on the server. Since the fonts will not need to be embedded in the presentation, there should be no increase in file size.To answer your questions:
1. The standard fonts that MS Powerpoint uses is the answer
2. You can imbed any special fonts in the presentation when saving it as mentioned. True Type is recommended
3. OS has no bearing...same fonts on both OS.
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4. Re: Adding Fonts to Connect Pro
sjhhj May 24, 2011 3:52 AM (in response to Heyward Drummond)Wow, cheers for the complete answer.
I can get my staff to do the embed aspect, that's a training and awareness issue. What we can't count on is visiting presenters so we'd need to have it on our server.
Do you have a step by step guide on how to achieve this?
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5. Re: Adding Fonts to Connect Pro
Heyward Drummond May 24, 2011 6:08 AM (in response to sjhhj)Yes, it is a matter of installing fonts on the Connect Server. You need to begin navigating the Windows Server OS to add additional fonts to the OS. Adobe Connect uses the fonts from the server font library to handle the conversion. Add any special fonts there.
If you desire to embed TrueType fonts in the file, then use this instruction from Microsoft for Office 2003 and 2007:
http://support.microsoft.com/kb/826832
To embed fonts in your PowerPoint 2010 or 2007 presentation:
1. Install on your computer any custom fonts that you want to use. You can't embed fonts into your presentation unless the fonts have already been installed.
2. Open the PowerPoint presentation.
3. Do one of the following:
- In PowerPoint 2010, click the File tab, and then click Options in the left pane.
- In PowerPoint 2007, click the Office button in the upper left corner, and then click PowerPoint Options.
4. In the PowerPoint Options dialog box, in the left pane, click Save.
5. Under Preserve fidelity when sharing this presentation, select the Embed fonts in the file check box.
6. We recommend also selecting the second option, Embed all characters (best for editing by other people).
7. Click OK.
To turn off embedding, follow the same steps above, but deselect the Embed fonts in the file check box in step 5.
The easiest is to install Powerpoint on the Adobe COnnect Server and add any fonts in the OS there. Adobe Connect uses the fonts on the server when it does the conversion from PPT/PPTX to Flash when using the Share Document Pod with Powerpoint files.
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6. Re: Adding Fonts to Connect Pro
CMV99 Aug 21, 2013 11:30 AM (in response to Heyward Drummond)I followed the Microsoft instructions for embedding fonts, even tried both options saved out as both a PPTX and a PPT file, and it didn't work for me. The presentation I have uses the TT font Arial Narrow, but the text still coverts to another font (plain old Arial I think) when I import into the Adobe Connect server. Unless someone has another suggestion, I may have to convert the text in my 140 slide deck all to Arial. BTW, it would be very helpful if Adobe did publish a list of fonts available on the public server...
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7. Re: Adding Fonts to Connect Pro
Sameer Puri Aug 21, 2013 11:53 PM (in response to CMV99)HI CMV99,
We had a similar discussion here, where a few workarounds are mentioned. Also, a link with the list of fonts that are supported by Connect is also listed there.
Hopefully that will help!
Sameer Puri


