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1. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Hi GoProJacob98,
Please download CC desktop from the given link: https://creative.adobe.com/products/creative-cloud and try to activate the software.
Regards,
Romit Sinha
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2. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
I already have that installed how do i activate the software?
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3. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Hi GoProJacob98,
The error message that you are getting usually comes only when the application manager folder is damaged or corrupt. So I would recommed you to follow the mentioned steps to rebuilt the AAM folder.
Windows: Navigate to C/Program Files(X86)/Common FIles/Adobe/OOBE and rename to OOBE.old if present
Mac: Libray/Application Support/Adobe/OOBE and rename to OOBE.old
Download CC desktop from the given link: https://creative.adobe.com/products/creative-cloud . Launch Premiere Pro CC and it will give you the option to activate.
Regards,
Romit Sinha
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4. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
I renamed the folder and it still is giving me that error
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5. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
After renaming the folder please download/install CC desktop from the given link so that a new AAM folder gets created: https://creative.adobe.com/products/creative-cloud .
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6. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Should i uninstall the current cc or just close it and try to reinstall it
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7. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Just close and try installing.
Regards,
Romit Sinha
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8. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Ok so i tryed isntalling it and checked to see if it created a new oobe folder it did. And so i launched it again with the shortcut and it still is giving me the error
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9. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Are you using Windows or Mac.
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11. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Please follow the given steps:
1. Uninstall CC desktop
2. Run the cleaner tool to remove any instances of AAM: http://www.adobe.com/support/contact/cscleanertool.html
3. Disable UAC: http://www.mydigitallife.info/how-to-disable-and-turn-off-uac-in-windows-7/
4. Delete OOBE from the same location.
5. Restart your machine and try installing CC desktop: https://creative.adobe.com/products/creative-cloud
6. If the error still persists then try to enable hidden admin: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ and try installing CC Desktop again.
If still the same issue then I would recommed you to contact our chat support http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Regards,
Romit Sinha
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12. Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud
Windows: Navigate to C/Program Files(X86)/Common FIles/Adobe/OOBE and rename to OOBE.old if present
Mac: Libray/Application Support/Adobe/OOBE and rename to OOBE.old
Download CC desktop from the given link: https://creative.adobe.com/products/creative-cloud . Launch Premiere Pro CC and it will give you the option to activate
If in case you are not able to launch creative cloud desktop App.
then go for clean uninstallation of desktop app http://www.adobe.com/support/contact/cscleanertool.html
from this location.
then follow the same steps to download the adobe CC desktop app from download centre from creative.adobe.com
