How did you sign up for the Plus package? Did you buy it off the normal pricing page or use "My Subscription" manager?
I logged into my forms central account and clicked on the link at the bottom to up grade.
You likely have to subscription now. Go into My Subscriptions and see if you see 2 items. Stop the one you don't need.
I logged into FormsCentral select my subscriptions, it takes me to select a store window.
When I log into FormsCentral now I don't see the up-grade option anymore.
When I log into My Adobe and select my subscriptions I can see I have two listed Basic that was just renewed and the Plus package that I purchased two days before my basic package's renewal date.
I still can't see how to cancel the basic package.
Any help or direction would help.
Got it all straighten out through a Chat Agent.
Even a refund for August
There were no clear details about "up-grading" and none of the links to "manage/cancel" work.