It seems that Adobe as applied some updates to their hosted
servers and that the old version of Breeze no longer works with
those updates. The fix seems to be simple. Upgrade your PPT plug in
by logging into your account on admin.acrobat.com and down load the
latest version of Acrobat Communicator. (
http://www.adobe.com/support/breeze/updates.html)
We also complete a couple of windows updates as well as a java
update as part of trying to solve this problem. I do not know if
they are a necessary part of the solution, but I would recommend
them.
One warning. The new Acrobat Communicator seems to process
audio very differently--rather then the compression process
happening early in the authoring process it now seems to happen
when presentations are published. The process may also involve some
changes in the compression applied. We had been working with 16bit
mp3 files with good results. After completing these updates our
16bit mp3s were no longer clean. Perhaps they were compressed twice
given the timing of our upgrades, but to complete the presentations
we ended up reverting back to our audio source files and working
with higher quality source files. The results are better--however,
the ppc files are now huge! Once they are published the
presentations are about the same size that they were before, but
the local ppc files are dramatically larger. (if working with 32bit
mono... they might be 100MB for 10 mins.
The upgrade brought all of our builds right back to where
they were should have been to begin with.
If you have to work with the older version--a temporary work
around that I discovered during the process was to brake up the
blocks of text so that items that were meant to be static were not
a part of animated blocks of text and that seemed to solve the
problem.