• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Captivate 6.0.0.199 crashing after record finished

Explorer ,
Aug 26, 2013 Aug 26, 2013

Copy link to clipboard

Copied

When I am doing a recording, when I press End key Captivate crashes. I am on Windows XP SP3 Intel Core2 Duo 2.93GHz 2GB RAM. This was working fine before but just stopped working. So I suspect there is some stray file somewhere. I checked out this site and found some info on the Mac but not on Windows and the issue wasn't really resolved on the Mac.

TOPICS
Recording

Views

522

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 26, 2013 Aug 26, 2013

First thing to do is update your Captivate version to at least 6.0.1.  That patch might resolve your issue.  If it does not, then look further.

Use the Help > Updates link inside Captivate.

Or you can get the update downloads here:

Votes

Translate

Translate
Community Expert ,
Aug 26, 2013 Aug 26, 2013

Copy link to clipboard

Copied

First thing to do is update your Captivate version to at least 6.0.1.  That patch might resolve your issue.  If it does not, then look further.

Use the Help > Updates link inside Captivate.

Or you can get the update downloads here:

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 26, 2013 Aug 26, 2013

Copy link to clipboard

Copied

LATEST

Awesome , this worked. Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources