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Is there any way to connect with a customer support rep to verify that my settings are correct? Flash is installed in programs but it is not allowing me to use Flash to open my powerpoint zip documents. I need someone to verify that all of my settings are enabled correctly. Thanks!
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Flash Player CANNOT open PowerPoint documents. It can allow Flash content embedded in them to play, but only PowerPoint (or Open Office's "Impress") can open a PPTX or PPSX file.
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Flash also cannot open ZIP files; you either use Windows' own unzip facility, or use a program like 7-zip.