5 Replies Latest reply: Aug 28, 2013 9:41 PM by victoriavanpatten RSS

    Cannot create blank projects at 1280x720 or above on 10.8.4 Mac OSX.

    victoriavanpatten Community Member

      Every time I create a blank project at these specifications, Captivate stops responding and gives me a perpetual loading symbol. I can't begin to think how to fix this, but it is fairly important that I get this to work somehow.

       

      I'm working on a Mac Pro w/ 6GB of memory, and a 3.33 GHz y-Core Intel Xeon Processor.

       

      I went to support about a month ago for this issue and was told it was a known issue on Mac Pros, but since then I never got any follow up or updates that corrected the issue, so I just sit here hoping this software I paid for will eventually work.