-
1. Re: "...not a valid Photoshop document" error when opening Mac cc file on PC
R_Kelly Aug 28, 2013 2:32 PM (in response to TiER1VideoSuite)Does the psd file have the .psd extension?
If you try File>Open As>PSD in photoshop cc on windows, does that work?
Do you have windows set to Show file extensions?
(uncheck Hide extensions for known file types in the folder options)
-
2. Re: "...not a valid Photoshop document" error when opening Mac cc file on PC
theonewithgalsses Nov 22, 2013 11:16 AM (in response to R_Kelly)I get a "Could not complete your request because it is not a valid Photoshop document." error message
whenever I try to open up a PSD file created on a Mac using Photoshop CS6 on my iMac using CC.
I have tried checking and unchecking the hide extension for known file types
I stil have the same problem.
Is there another soultion?
-
3. Re: "...not a valid Photoshop document" error when opening Mac cc file on PC
teknishn-dfwcp Apr 12, 2014 11:16 AM (in response to theonewithgalsses)I know this thread is a bit old, but I wanted to share my experience and solution in case anyone else runs into this.
The other day, I spent many hours editing some photos for a client. I saved them all and closed Photoshop. When I tried to open the .PSDs, they all came up with this "Not a valid Photoshop document" error. I was freaking out. I could see the thunmbnails and previews with the MacOS Finder and could see the images just fine in Lightroom, but couldn't open them in Photoshop CC.
Finally, I remembered that these were NOT supposed to be .psd files! They were supposed to be TIFFs. What happened was, when I edited them from within Lightroom into Photoshop, they opened as TIFFs. However, when I did "save as", I wanted to name them similarly to some other files I had. I clicked on one of the existing files to copy the file name in the Save As dialog to make it easier to name the new file I was saving, but I didn't realize it was changing the file extention from ".tif" to ".psd" as well. The older MacOS (version 9 and earlier) didn't rely on file extensions fo identifying file types, so it didn't hit me right away that this would be the problem. When I changed the incorrect .psd file extension to .tiff, the files opened in Photoshop just fine.
SO... if you run into this "Not a valid Photoshop document" error, try figuring out if it's actually another file type (.jpg, .tif, .png, etc) by either getting the file info from another program or just experimenting with different file extensions. Chances are good that your file isn't actually corrupt, but just named improperly!
-
4. Re: "...not a valid Photoshop document" error when opening Mac cc file on PC
anssikumpula Oct 24, 2014 12:10 AM (in response to teknishn-dfwcp)Thank you a thousand times. This was EXACTLY what I was suddenly going through with one file. Thank you.
-
5. Re: "...not a valid Photoshop document" error when opening Mac cc file on PC
robertolding Nov 24, 2014 11:52 AM (in response to teknishn-dfwcp)Thanks technishn-dfwcp ... your suggestion worked for me. Although I found it strange as I originally saved the file as a .psd.
-
6. Re: "...not a valid Photoshop document" error when opening Mac cc file on PC
Jerry Hoffmann Nov 24, 2014 12:02 PM (in response to TiER1VideoSuite)Many of the images that I get from our suppliers have had the extension changed.
I have found the freeware IrfanView software will tell me what the real format of the image is, convert it to the correct format, and save it.
Just drag the image onto the desktop shortcut and a popup gives you the info.
Only thing it doesn't work with are ".eps" files.
Saves me a lot of time trying to figure out the correct extension for the files.


