3 Replies Latest reply: Aug 30, 2013 11:08 AM by jmlg12 RSS

    pb with Proxy configuration

    jmlg12 Community Member

      Hi, I'm working in a "corporate" environnement and we have some issues with proxy configuration to help CCDesktopManager find a connexion to Internet

       

      The most astonishingly is that with one proxy it working on Mac either in wierelss or wired connexion, but on Windows7 this proxy works only with WiFi...

      When the PC is connected via a "wired" connection, even that proxy settings don't work...

       

      We have tried the hints given here:

      http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html

      for "corporate environment"

      but I don't know How to interpret the results...

      The 3 servers:

      • ccmdl.adobe.com:80
      • swupmf.adobe.com:80
      • swupdl.adobe.com:80

      respond "Accès Denied" for the first one or "Forbidden" for the 2 others...

       

      What I was supposed to get as answer ?

       

      Thanks to give me some hints to solve this issue.