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I am trying to install Adobe Acrobat using the Adobe Cloud Packager. I can create the Package but the installation fails.
Hi Liz,
Please follow the mentioned steps:
1. Open Command prompt in elevated mode ie. run as admin.
2. Type cd\ and press enter
3. Type cd "path to Exception Deployer" enter
4. Paste the command "ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US" and wait till you get return code 0.
If you get any error message then copy the Package on the desktop and repeat the above mentioned steps.
Regards,
Romit Sinha
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Hi LizAuchincloss,
Please install Acrobat from the Exception folder using exception deployer command line:
The following command is used to deploy Acrobat for Windows. (You will recollect that Acrobat for Windows should be deployed before deploying the main package.) The --mode=pre option specifies that Exceptions Deployer Application is run before deploying the main package. The installLanguage is specified as en_US (US English)—this option is also mandatory while deploying Acrobat for Windows.
ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US
Please refer the mentioned kb: http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html .
Regards,
Romit Sinha
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Thanks. I am trying to install from an external hard drive which contains the Adobe Cloud Package. The install is to one computer at a time. Our department is not yet ready to do mass deployment. I tried using the ExceptionDeployer from within the package, but it didn't work. If I am not supposed to do that, then where and how do I use the command you provided. Sorry to be so dense about this.
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Hi Liz,
Please follow the mentioned steps:
1. Open Command prompt in elevated mode ie. run as admin.
2. Type cd\ and press enter
3. Type cd "path to Exception Deployer" enter
4. Paste the command "ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US" and wait till you get return code 0.
If you get any error message then copy the Package on the desktop and repeat the above mentioned steps.
Regards,
Romit Sinha
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Romsinha,
Thank you so much. I was successful with installing the software This time.
Liz