Flash Player installation issue

[ATeamMN]

I have Windows 8 and IE 10.  when I try to install Flash Player, I get an error message that it is alreay installed, but I cannot play videos.

[pwillener]

Flash Player is preinstalled on IE10 / Windows 8.

See if anything in here helps: http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html

[ATeamMN]

I went through all of the steps.  I get stuck on checking to see if it can be played in Desktop Mode.  I can't seem to get the Tools Menu.

[ATeamMN]

Actually, I am in Desktop Mode.  I get the message to install Adobe....it starts to install and I get the following error message:

The Installation encountered errors:

Your Microsoft Internet Explorer Browser includes the latest version of the Adobe Flash Player built -in.  Windows update will inform you when new versions of the Flash Player are available.

QUIT

[ATeamMN]

If it is pre-intalled, or built-in, why does it try to install Adobe Flash Player everytime I click on the video?

[pwillener]

As I wrote: Flash Player is already installed on IE10 / Windows 8.

And you made sure that the add-on is enabled?

[ATeamMN]

Yes, when I select "Shockwave Flash Object", my options are "Disable" and "Close".

[pwillener]

Do you have ActiveX Filtering enabled, by any chance?

[ATeamMN]

No, it is not checked in the Tools drop down list.

[pwillener]

Sorry, no other idea.  You will need to wait for another forum member with Windows 8 experience.

[ATeamMN]

Thanks for your help.