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Shockware Flash is enabled but doesn't work

Guest
Sep 01, 2013 Sep 01, 2013

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I'm running Windows 7, and I.E. 10.   I have installed the current version (11) of Adobe Flash several times, but is never recognized.   However, under "Manage Add ons" Shockwave is listed as enabled.   I have reinstalled several times with no luck.   I also uninstalled, then re-installed, but still Flashplayer is seen as not being installed, and will not run.    Everying was O.K. until I updated to the lastest version.    Can You help?

Thanks,

BillJ

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LEGEND ,
Sep 01, 2013 Sep 01, 2013

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You may need to repair Internet Explorer: http://support.microsoft.com/kb/318378

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Guest
Sep 05, 2013 Sep 05, 2013

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I just discovered my problem is "Profile" specific.   The Flash install works fine on my Wife's profile, but not on mine.    Do you know of anything I can do to fix my profile wiithout destroying hers?

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LEGEND ,
Sep 05, 2013 Sep 05, 2013

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Your user profile can be deleted and you can make a new one WITHOUT affecting hers... as long as her account is an administrator. Just make sure you back up your documents and files first.

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