How do I get rid of an unnecessary scroll bar? IE10

[JGaf]

Hi,

I'm using RH 9.0.2.271, Webhelp, Zoom Search

Among the many gifts IE10 has given me, I have acquired an extra scrollbar when displaying the documentation in IE10. This vertical scrollbar appears to the outside right of my content page.

When the content pane correctly requires a scrollbar, I now have 2, and inside one (correct) and an outside one (not correct).

The 2nd outside scrollbar becomes INACTIVE when I switch to compatibility view in IE10, but it is still there!

How can I get rid of this annoying scrollbar, active or inactive, for once and for all?

Things I've tried to do to elimate this extra outside scrollbar:

1. Turned off the skin thinking my buttons are now too large when displayed in IE10. Nothing would surprise me. No change.

2. Change the magnification of IE ; zoomed in/out. No change.

3. Asked a colleague to test. No change.    

4. Played with the TOC pane size. No change.

5. For fun, eliminated the white space on the home page. The scrollbar appears even on the home page where there is minimal text.

6. Looked at the CSS - no idea what would be effective.

7. Tested in Firefox. No change, scrollbars are still there. 

I also have a horizontal scrollbar in IE10, but I still have more testing to do before I post

thanks in advance!

[Captiv8r]

Hi there

Does this happen on all pages or just one or two?

Can you share the HTML code of a page exhibiting the behavior?

Cheers... Rick

[JGaf]

It happens on ALL pages - the entire output/published document.

[Willam_van_Weelden]

Do you have a padding or margin on the body element in your CSS? Try setting both padding and margin to 0 and see whether that works.

Greet,

Willam

[JGaf]

No, my css for body is:

BODY {

          font-size: 12pt;

          x-next-page: page-with-header;

          font-family: Arial;

}

Um, yea, anyone know what x-next-page: page-with-header means? I'm very bad with CSS stuff...

[Willam_van_Weelden]

My guess is there is some style in the CSS giving an issue.

When you open only the topic (with skin invisible), do you then also see this scroll bar?

Also try to add the following CSS to the BODY definition:

margin: 0;

padding: 0;

The x- definitions are RoboHelp control definitions. They are not CSS and RoboHelp uses them to give a Word-like experience in the interface. They are ignored by browsers.

Greet,

Willam