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Bridge's parent application is not active

Explorer ,
Jul 07, 2012 Jul 07, 2012

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Hi,

I've suddenly come across a problem with Adobe Bridge where it isn't allowing me to open .CR2 files into Camera Raw. When I right click on an image in Bridge, an error message pops up:

"Bridge's parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature."

Originally, I opened Photoshop CS6, then File > Browse in Bridge. I've have opened ACR hundreds of times on this computer so I don't understand why it wants me to open it to be able to use it. I've opened a RAW file from Windows explorer, but when going back to Bridge, the same error occurs.

Does anyone know what the problem is here and how to fix it?

Running Windows 7, Photoshop CS6 64-bit, ACR 7.1, Bridge CS6 64-bit.

Thank you!

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correct answers 1 Correct answer

New Here , Nov 10, 2014 Nov 10, 2014

Pygmaeous wrote:

I found an answer that has worked for a lot of people and, more importantly, worked for me in a flickr post by girl_of_tea - http://www.flickr.com/photos/norkabizi/5159300558/

It says

app.box.com/s/kr8t53nudkf14vdweckm

Download the amtlib.dll file in the link above and paste into C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit) ( replace the old one )

This solutions works for me! Thanks!

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Guest
Jul 07, 2012 Jul 07, 2012

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If it worked before I would reset preferences.  Hold down Ctrl key and start bridge.  Should get a reset window.

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Explorer ,
Jul 07, 2012 Jul 07, 2012

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Thank you for your reply. I've reset the preferences and purge entire thumbnail cache and the error still occurs.

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Community Beginner ,
Jul 12, 2012 Jul 12, 2012

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Hi

I've got the same problem. I updated to CS6 2 days ago and everything was fine until now.

If I double click a Raw file inside Bridge, it opens within Camera Raw.

It won't open a JPG the same way. I get the same error, "Bridge's parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature."  

The only way I've found to open a JPG' in Camera Raw  which is a pain,

is to go into Photoshop,

File,

Open As,

navigate to the image you want to open in Camera Raw,

expand the lower drop down list,

select Camera Raw,

then Open.

The jpg will now open inside Camera Raw.

If anyone has a quicker way then I'd appreciate it

Graham

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Guest
Jul 12, 2012 Jul 12, 2012

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coatesy69,

In edit/camera raw preferences do you have jpeg set to automatically open with settings?

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Community Beginner ,
Jul 12, 2012 Jul 12, 2012

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Hi

Yes I do have those checked

I can edit Camera Raw preferences from inside Photoshop but if I click on Camera raw preferences inside Bridge I get the same message

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Guest
Jul 12, 2012 Jul 12, 2012

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You problem is long standing.  There is no one answer as it is something on your computer causing the problem.  It is looking for another program to launce Bridge.   Have you had any Adobe trials that have not been unistalled? 

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Community Beginner ,
Jul 12, 2012 Jul 12, 2012

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Hi

I Have sorted it out.

It was what you said about a trial. I subscribed to Photoshop on a yearly basis and activated it online. Then for no reason a trial box kept popping up.

I phoned Adobe who managed to get it sorted. Now I can open Jpegs in Camera Raw through Bridge.

Thanks for your help

Graham  

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Guest
Jul 12, 2012 Jul 12, 2012

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Synchronization wrote:

. I've have opened ACR hundreds of times on this computer so I don't understand why it wants me to open it to be able to use it. I've opened a RAW file from Windows explorer, but when going back to Bridge, the same error occurs.

You need to think back to what has changed since it worked in ACR.  Did you add any software, hardware, major update in anti-virus, driver, change file loaction in Adobe, etc.

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Explorer ,
Aug 15, 2012 Aug 15, 2012

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If anyone else is still having this problem, I've found a simple solution. Go to the Bridge folder in Program Files. Rename AMTLib.dll to AMTLib.dlx. COPY (I mean copy, don't move) the atmlib.dll file from the Photoshop folder in Program Files to the Bridge folder. Restart Bridge. Problem should be solved!

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Community Beginner ,
Sep 04, 2012 Sep 04, 2012

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Didn't work at all. I simply cannot start Bridge at all. Is there anyplace I can take my computer to have someone fix this?

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Guest
Sep 05, 2012 Sep 05, 2012

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Tim Repp wrote:

Didn't work at all. I simply cannot start Bridge at all. Is there anyplace I can take my computer to have someone fix this?

What OS?  Several users with Mountain Lion OS have found CS2 and possibly CS3 caused Bridge from opening.

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Community Beginner ,
Sep 05, 2012 Sep 05, 2012

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I finally got it to launch via instructions from another web page. In my case, I am running Win 7 Professional 64-bit and previously loaded Photoshop and Bridge versions CS2 (along with Illustrator and InDesign CS2), which might have been part of the problem. The solution for me was to create an empty "Bridge CS2" folder in the C:\Users\[your user name]\AppData\Roaming\Adobe\. Worked like a charm.

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Guest
Nov 17, 2012 Nov 17, 2012

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Tim Repp wrote:

I finally got it to launch via instructions from another web page. In my case, I am running Win 7 Professional 64-bit and previously loaded Photoshop and Bridge versions CS2 (along with Illustrator and InDesign CS2), which might have been part of the problem. The solution for me was to create an empty "Bridge CS2" folder in the C:\Users\[your user name]\AppData\Roaming\Adobe\. Worked like a charm.

Did not work!

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New Here ,
Nov 30, 2012 Nov 30, 2012

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I did read about a solution that worked for people who had used a crack

where you change the amtlib.framework folder for every CS6 application.

So this only applies if this is what you've done.

If you did the same for Bridge and replaced its amtlib.framework folder,

go back and put back the original files and it should work fine.

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Explorer ,
Sep 05, 2012 Sep 05, 2012

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This is the method that I found on YouTube which worked for me. Scroll down to the comments section of the video and there's plenty of people who found that this "solution" didn't work for them.

There must be a way around this problem!

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New Here ,
Feb 17, 2015 Feb 17, 2015

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Hi frodoboy, This is probably way to late to rely to a post this old but you are an absolute Genius. As I have ia CS6 with CS6 Bridge & Photoshop CC

I couldn't quite do as you said but what I did was to copy the amtlib.dll in ai to the AMTlib.dll in Bridge and it worked perfectly. Thank you so much

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New Here ,
Apr 11, 2016 Apr 11, 2016

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Perfect, Problem solved!!!!!

THANKS!!!

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New Here ,
Apr 11, 2016 Apr 11, 2016

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100% Problem Solved!!!!

THANKS!!!!!!

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New Here ,
Aug 14, 2016 Aug 14, 2016

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When I go to Program Files, I am not able to find Bridge.  Even though clearly I have Bridge located as I use it.  Please tell me how to get there so I can resolve this problem.  I have CS4, Windows 10 laptop.  Thank you.

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New Here ,
May 03, 2017 May 03, 2017

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It works!!!!

Thx very much!

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Guest
Apr 07, 2019 Apr 07, 2019

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I experienced same problem as I want to use Camera Raw with Smart Objects. I followed this instruction and it works!!! Thanks alot.

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Guest
Dec 23, 2012 Dec 23, 2012

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Don't go fooling around with the Amtlib.dll files. Just go to Photoshop/File....... Open As..... Scroll down to the image you require and choose the box with Open As Camera Raw. This works so you don't have to try and solve a problem that has no solution that I can see, apart from reinstalling. This method is easy and takes very little time.

This problem only came to my system after updating Photoshop.

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Explorer ,
Dec 24, 2012 Dec 24, 2012

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Interesting that you would say that. I did the "fix" and have never had any

problems and I don't have to do an "open as" as you suggested. The Amtlib

dll fix has permanently solved the problem even with updates. It just got

corrupted somehow with an earlier update.

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New Here ,
Mar 14, 2013 Mar 14, 2013

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I found this answer while listening to lynda.com Advanced Adobe Photoshop Class Camera Raw Chapter.

The answer is simple.

Open Bridge

edit

preferences

under behavior section in middle of options click double click edits Camera Raw settings in Bridge.

click ok

It must be a double click on the pictures in bridge to open pictures in camera raw.

I just tried a single click and the same error message came up.

The results of this modification mean in english that bridge will no longer care about it's parent Photoshop being opened or not.


Hope this helps.

James

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