Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
If your video is Motion JPEG, read below
- problems with Samsung codec http://forums.adobe.com/thread/699493
- and Fuji http://forums.adobe.com/thread/1015922
The Help-and-Tutorials page http://forums.adobe.com/thread/1275830 may also help
Thanks John I actually figured it out. I converted the files to wmv from .mov and changed the input settings. i appreciate your help and fyi I used freemake.com video converter look it up very easy and awesome
We are glad that you found a workaround for your issue of audio, but no video for your Premiere Elements .mov import. And, apparently you did not even have to update your video card driver!
However, with basic information which was not supplied, we may have come to other conclusion other than to convert the video from .mov to .wmv.
1. What version of Premiere Elements are you using and on what computer operating system is it running?
2. What are the properties of these .mov files. Mov is just the file extension, not the video or audio compression.
Here I am looking for video and audio compression, frame size, frame rate, progressive or interlaced, file extension, pixel aspect ratio, etc. A properties readout from MediaInfo would go a long way.
If you run the gspot utility, what does it give for the status of the video and audio codecs?
3. What did you select as your Premiere Elements project preset?
4. And, the usual drill, do you have the latest version of QuickTime installed on your computer? Maybe take a quick look in the share area of the program/Computer/QuickTime to see if you have all the QuickTime presets showing. And, we are assuming that you are using your program with Run As Administrator and/or from a User Account with Administrative Privileges.
You may not be interested in any of the above since you have a workaround. But, I would ask "Why use a workaround, no matter how awesome, if you might not need it?"
I have found it to be the unusual circumstance when one needs to convert a video format to get it into Premiere Elements 11. Just curious about the circumstances that drove you to your workaround.