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HELP !!!!
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To better assist you with this issue we need to know:
What is your operating system? (Windows or Mac) (XP, Vista, 7, 8)
What browser do you use? (Internet Explorer, Firefox, Chrome, Opera, Safari)
Are you seeing any error messages?
Can you provide screenshots of the error messages (if applicable)?
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Windows 8
Intenet Explorer
No error messages
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I did all the steps and nothing happened
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Try disabling ActiveX Filtering: ActiveX Filtering in Internet Explorer