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Downloading and using

New Here ,
Sep 17, 2013 Sep 17, 2013

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I have downloaded flash adobe several times.  It will go through the complete download and say it is finished, but then it won't work.  What do I need to do?

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Adobe Employee ,
Sep 17, 2013 Sep 17, 2013

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Hello,

Welcome to Adobe Forums.

Are you on a MAC or Windows ?

Which browser are you using ?

Do you see a Flash bouncing Icon here : http://www.adobe.com/software/flash/about/

Please elaborate, when you say "it won't work"

Thanks,

Vikram

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New Here ,
Sep 18, 2013 Sep 18, 2013

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No, I did not see a bouncing Flash icon.

When I say "it won't work", that is what I mean.  It goes through the download, tells me it is finished and then when I go back to a video, it still tells me I need Adobe Flash.  It shows up in my control panel, but I can't get it to do anything.  I am using Windows OS 7, and E internet browser.

Shirley D. Watkins

[personal content removed by moderator]

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LEGEND ,
Sep 18, 2013 Sep 18, 2013

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Download the Adobe Flash Player installer directly by right clicking the following link and selecting "Save target as".

Flash Player for ActiveX (Internet Explorer)

Save it to your downloads folder - DO NOT run it yet.

Reboot your system.

BEFORE you open anythiung else, locate the installer and run it.

You may also need to follow these instructions:

Enabling Flash Player in Internet Explorer

ActiveX Filtering in Internet Explorer

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