5 Replies Latest reply: Sep 24, 2014 9:55 PM by Kami Snyder RSS

    after effects

    Kami Snyder Community Member

      After Effects will not let me go in and start new, everything in the panels is light grey I cant access anything?

        • 1. Re: after effects
          Szalam CommunityMVP

          Which panels? What are you trying to create? Screenshots, please.

           

          If it's not letting you create a solid or a light or something, you need to be inside a comp. If you're trying to create a new comp, that's a different issue.

           

          Also, what (exact) version of AE? 11.0.1? 9.0.0?

          • 2. Re: after effects
            Dave LaRonde Community Member

            Good news!  Here's free Help!

             

            Please don't make the mistake of thinking, "I don't need this!  How tough can this stuff be?  Besides, I have to have something done in a hurry!"

             

            If you think that, you've already lost. 

             

            AE has many, many ways to confound the newcomer.  It's a great application, but it's both complicated an quirky, and you can NOT use it intuitively.  You do so at your peril.  But this can be overcome by learning the basics.

            • 3. Re: after effects
              Rick Gerard CommunityMVP

              You have launched the render module and not the app.

              • 4. Re: after effects
                PNOBRD Community Member

                Hi,

                 

                I have the exact same problem!

                The render module seems to be the only thing I have on my mac with the name adobe after effects.

                But the software manager app says that adobe after effects is installed.

                 

                I already removed after effects and installed again, same thing. I only have the render module, not the app...

                 

                What to do now?

                • 5. Re: after effects
                  Kami Snyder Community Member

                  that is the right answer, thank you for your help!