2 Replies Latest reply: Sep 20, 2013 3:03 PM by VadimKatz RSS

    File upload issues

    mherrmann1 Community Member

      Why are my files that are over 90mb not uploading to sendnow? They just sit and don't do a thing. The 'action' bar just keeps spinning. I thought this was supposed to be a good way to send large files.

        • 1. Re: File upload issues
          mherrmann1 Community Member

          I notice there is no answer to this. I am having the same problem. Adobe Support, where are you?

          • 2. Re: File upload issues
            VadimKatz Adobe Employee

            Hi,

             

            Sorry for delay in responding. Please let us know the filename for failed upload. This will help us identify the specific request.

            I see 6 uplods from you all around 11:50AM PST today. All succeeded with response time from 1.6 to 14 seconds. I assume there should be others that fail for you and possibly don't even reach our servers. So, please let us know the filename.

             

            thanks,

            vadim