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1. Re: Converting Single App membership to Full -Staff question ?
Beverley Gray Sep 23, 2013 8:29 AM (in response to LJH)Hi Lyndon
It looks like your Premiere Pro single app plan has already been upgraded to complete Creative Cloud membership. We can cancel your Photoshop single app plan without any additional charge. Please let me know if you want me to do this.
Thanks
Bev
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2. Re: Converting Single App membership to Full -Staff question ?
LJH Sep 23, 2013 9:01 AM (in response to Beverley Gray)Beverley Hi, I've just spent 30 mins on a Chat session with Jacky, one of your Support people. A very productive use of time. She informs me that my two previous App single memberships have been cancelled and I now have full membership. She also confirmed that no cancellation charges have been raised for the remaining term on the singles.
New full account #: DS012596339DT
I assume no further action is needed but it would be nice to know the Photoshop Single App plan has been cancelled.
Thank You.
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3. Re: Converting Single App membership to Full -Staff question ?
Beverley Gray Sep 23, 2013 9:06 AM (in response to LJH)Hi Lyndon
Yes, the Photoshop single app plan has been cancelled as requested.
Regards
Bev



