My serial number is not accepted when installing Photoshop Elements 12.

[pjheller10]

I just purchased and downloaded Photoshop Elements 12 for Mac.  The serial number provided, which I entered by copying and pasting when prompted, is not recognized as a valid serial number.  Please help.

[Rajashree Bhattacharya]

Hi pjheller10,

I am sorry for the inconvinience, Adobe is aware of the issue & our teams are working on this issue to get it fixed at the earliest. As soon as any update is available, I will update you.

Regards,

Rajshree

[Sumit Singh · Accepted solution]

Hi pjheller10

Issue has been fixed from backend now.

Could you please retry.

Please let us know in case of any problem.

Regards,

Sumit Singh