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flashplayer download help

New Here ,
Sep 30, 2013 Sep 30, 2013

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Windows 7, IE 10. Unsuccessful flashplayer download  - states that IE is open and needs to be closed. IE is not open. Active X filtering disabled. Add-on (shockwave..) enabled. Not sure what else I can do... any suggestions?

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LEGEND ,
Sep 30, 2013 Sep 30, 2013

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