• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Why am I getting three, 11.8, downloads of the same “Adobe Flash Player”?

New Here ,
Sep 25, 2013 Sep 25, 2013

Copy link to clipboard

Copied

Why am I getting three, 11.8, downloads of the same “Adobe Flash Player”?

Moving actual question up into title message for this thread

Views

1.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Oct 01, 2013 Oct 01, 2013

Sorry, I'm not on your computer and I don't have access to it. I could make a million guesses, and probably be wrong on all of them. Run a thorough virus scan to check for malware. If you need, download Kaspersky's TDSSKiller. http://support.kaspersky.com/us/5350 It's free and it finds a lot of stuff other A/V software won't.

Votes

Translate

Translate
New Here ,
Sep 28, 2013 Sep 28, 2013

Copy link to clipboard

Copied

I just got another request to install apple Flash Player. What’s going on?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 28, 2013 Sep 28, 2013

Copy link to clipboard

Copied

You are not telling us anything; from where are you getting such "requests"?

Also, http://forums.adobe.com/thread/1195540

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 29, 2013 Sep 29, 2013

Copy link to clipboard

Copied

If I am emailing Adobe then that’s where it came from.

In order to provide help as quickly as possible, please put the following information into your post:

* Your operating system & version Win 7

* Your web browser(s) & version IE 10

* Your Flash Player version you having problems with 11.8

* Explain your problem in details; don't use meaningless words like "can't", "cannot", "unable", "won't work" 11.8 has downloaded at least three times why?

* If you get error messages, please quote them exactly, or provide a screenshot: http://forums.adobe.com/thread/1070933 No error message.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 01, 2013 Oct 01, 2013

Copy link to clipboard

Copied

I also had another attempt to download Apple Flash Player on Monday evening.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 01, 2013 Oct 01, 2013

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 01, 2013 Oct 01, 2013

Copy link to clipboard

Copied

If you read post 3 you will learn what’s going on.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 01, 2013 Oct 01, 2013

Copy link to clipboard

Copied

Pay close attention:
If you're using Windows 7 YOU CAN'T USE APPLE FLASH PLAYER!!!!!!!!!!!

Download the Adobe Flash Player installer directly by right clicking one of the following links. DO NOT run it - SAVE it!!!

Flash Player for ActiveX (Internet Explorer)

Flash Player Plug-in (All other browsers)

Reboot your system.

BEFORE you open anything else, locate and run the appropriate installer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 01, 2013 Oct 01, 2013

Copy link to clipboard

Copied

Wonderful. Why is Adobe sending it to me?? It’s sure in my computer per your below link. What do you suggest?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 01, 2013 Oct 01, 2013

Copy link to clipboard

Copied

Could be malware. Adobe doesn't send update requests. Your software is designed to check for updates and notify you when they're available, but they don't actively push them.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 01, 2013 Oct 01, 2013

Copy link to clipboard

Copied

If that was the case why has it tried to download for the last three nights and I did down load it before with no problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 01, 2013 Oct 01, 2013

Copy link to clipboard

Copied

Sorry, I'm not on your computer and I don't have access to it. I could make a million guesses, and probably be wrong on all of them. Run a thorough virus scan to check for malware. If you need, download Kaspersky's TDSSKiller. http://support.kaspersky.com/us/5350 It's free and it finds a lot of stuff other A/V software won't.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 02, 2013 Oct 02, 2013

Copy link to clipboard

Copied

Nope not Malware, request you check the server and see what’s going on.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 02, 2013 Oct 02, 2013

Copy link to clipboard

Copied

1. Neither I nor anyone here runs the servers.

2. Adobe HAS NO SERVERS that 'send out' download prompts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 02, 2013 Oct 02, 2013

Copy link to clipboard

Copied

OK whom do I contact to have this procedure taken care of?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 02, 2013 Oct 02, 2013

Copy link to clipboard

Copied

I wouldn't know, since the problem is stemming from within your system. As I said, Adobe servers DO NOT proactively push updates. Your software checks for them and you can disable that in the Global settings, but nothing on Adobe's end is causing the popups.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 03, 2013 Oct 03, 2013

Copy link to clipboard

Copied

Can you post a screenshot of such a "request" to download Flash Player?

Since you keep mentioning "Apple Flash Player", this is a strong indication of malware on your system.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 04, 2013 Oct 04, 2013

Copy link to clipboard

Copied

LATEST

If I get another one will do.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines