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Flash Player help

New Here ,
Oct 02, 2013 Oct 02, 2013

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My computer says it has the latest Flash Player but other websites like Youtube and Hulu says it doesn't. I even checked the "manage add ons"  and it os there but the websites still says no. What do I do?

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correct answers 1 Correct answer

Community Expert , Oct 02, 2013 Oct 02, 2013

what version does this show you have:  http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

if it's 11.8.800.168, you have the latest version.  if you don't have that version, links are on the above page to update your player.

if you have trouble updating, uninstall your flash player and then update, http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

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Community Expert ,
Oct 02, 2013 Oct 02, 2013

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what version does this show you have:  http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

if it's 11.8.800.168, you have the latest version.  if you don't have that version, links are on the above page to update your player.

if you have trouble updating, uninstall your flash player and then update, http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

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LEGEND ,
Oct 04, 2013 Oct 04, 2013

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Since you mention "manage add ons" I assume that you use Internet Explorer.  See also http://forums.adobe.com/thread/867968

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