UPDATE
i've now managed to record, but only in 640 x 480 resolution,
and only for one recording mode at a time.
Here's what happens:
1. i select "Record or create a new project"
2. then i select "Custom size" for the project type
3. i've got a preset size set, so i select that (950 x 595)
4. i select the checkboxes for "Demonstration", "Training
Simulation" and "Assessment Simulation"
5. lastly, i'll click on "Record"
6. after i've recorded what i need, i press the <END>
key
7. Captivate asks me to name the project and *.cp files are
created for each of the recording modes i selected earlier
8. There will be only one blank slide in each *.cp file and
it has a 640 x 480 resolution.
9. at this point, i will click "Record" and go through the
entire recording process again. the recording area cannot be
changed from the 640 x 480 setting, so i'm forced to use this
resolution, and also, this only records for ONE recording mode.