I am unable to open my adobe files

[Guest]

I am trying to authorize my computer and keep receiving the following error, after I reset my password:

Activation Servver error

code: E_AUTH_NOT_READY

Digital Editions encountered an error on the activation server.

This is hindering me from studying for my certification exam.

[MichaelKazlow]

Moved to Adobe Digital Editions

[Guest]

Thank you. Because that is where I am having the issues; along with opening them on my Nook.

[sjpt]

Possible answer ...

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Uninstalling and reinstalling does not help.

Unfortunately, it often then gives misleading error messages about what is wrong.

A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize with your (old) Adobe ID.

In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

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