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I've been reading books on my kobo for 2 years now. All of a sudden my ADE ver 1.7 had an error message - something about fulfilment issues. I downloaded vers. 2.0 and now get the activation error message. Please help. Very frustrated here.
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Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Unfortunately, it often then gives misleading error messages about what is wrong.
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID.
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Hi,
I have the same problem. It is first time ever I use ADE. It asked me to check internet connection to connect to the activation server. I tried command+shift+D and the Mac kept beeping on me. Nothing happened. I installed 2.0 version.
Thank you
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I also tried older version 1.7.2 you suggested. It popped out the activation error when I opened the program immediately.