• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

adobe digital editions cannot connect to activation server?

Guest
Jul 06, 2013 Jul 06, 2013

Copy link to clipboard

Copied

I've been reading books on my kobo for 2 years now. All of a sudden my ADE ver 1.7 had an error message - something about fulfilment issues. I downloaded vers. 2.0 and now get the activation error message. Please help. Very frustrated here.

Views

2.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Jul 07, 2013 Jul 07, 2013

Copy link to clipboard

Copied

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Unfortunately, it often then gives misleading error messages about what is wrong.

Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize with your Adobe ID.


Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 08, 2013 Oct 08, 2013

Copy link to clipboard

Copied

Hi,

I have the same problem. It is first time ever I use ADE. It asked me to check internet connection to connect to the activation server. I tried command+shift+D and the Mac kept beeping on me. Nothing happened. I installed 2.0 version.

Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 08, 2013 Oct 08, 2013

Copy link to clipboard

Copied

LATEST

I also tried older version 1.7.2 you suggested. It popped out the activation error when I opened the program immediately.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines