Copy link to clipboard
Copied
I had to re-install Win 7. As a result I lost my DigEd activation. Get error trying to re-activate. Tells me I can't activate another computer with my existing ID
Copy link to clipboard
Copied
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
Copy link to clipboard
Copied
I re-installed v 1.72 and was able to activate it. Thanks for your help.