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I cannot log in

New Here ,
Oct 09, 2013 Oct 09, 2013

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I have reset my password several times but still cannot log in.

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LEGEND ,
Oct 09, 2013 Oct 09, 2013

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Login to where? If you're able to post here, you've already logged in to Adobe.

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New Here ,
Oct 09, 2013 Oct 09, 2013

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Hello,

I tried to download the flashplayer and it won't take my password. Keeps saying plugin blocked.

lorraine

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LEGEND ,
Oct 09, 2013 Oct 09, 2013

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THAT's your Mac OS X password. NO ONE here knows it and Adobe CAN'T reset it. Are you using Safari 6?

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New Here ,
Oct 09, 2013 Oct 09, 2013

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Yes, I 'm using Safari 6.

lorraine

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LEGEND ,
Oct 09, 2013 Oct 09, 2013

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Try the instructions here first: How to perform a "clean install" of Flash Player in Mac OS X

If it still says "blocked" after that, the bad news is Safari has "broken" the plugin and the ONLY alternative is to switch browsers, because you CAN'T revert to an older version of Flash Player.

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