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Photoshop CC download stops at 51%

Community Beginner ,
Oct 04, 2013 Oct 04, 2013

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I try to download the Photoshop CC App, but it stops evertime at 51 % with this message:

Exit Code: 34

Please see specific errors below for troubleshooting. For example,  ERROR:

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 0 error(s)

FATAL: Payload 'Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.0.0.108 {0449467E-102A-4514-9F4D-91BCEE129390}' information not found in Media_db.

-------------------------------------------------------------------------------------

Ligthroom worked few minutes before so I guess Network Settings aren't the problem.

I have MacOS 10.8.5

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correct answers 1 Correct answer

Community Beginner , Oct 14, 2013 Oct 14, 2013

I olded the three Adobe folders in the Application support as mentioned, and this worked for me

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Community Beginner ,
Oct 04, 2013 Oct 04, 2013

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I used the Creative Cloud Desktop App for downloading.

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Adobe Employee ,
Oct 13, 2013 Oct 13, 2013

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Community Beginner ,
Oct 14, 2013 Oct 14, 2013

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I olded the three Adobe folders in the Application support as mentioned, and this worked for me

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