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1. Re: Photoshop CC not saving when I ask and letting me close the file without warning
Noel Carboni Oct 10, 2013 6:13 AM (in response to Andre Schneider)I have not seen this happen myself, but I'm on Windows.
Is there any chance the document is small enough, with a single layer, that the save is completed before there's even time to display a progress bar?
Is it a new document that's being saved for the first time, or is it a document that you've been working on for a while?
Where are you saving it, exactly? Does the problem occur more often with certain locations, such as saving to a network server?
-Noel
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2. Re: Photoshop CC not saving when I ask and letting me close the file without warning
Andre Schneider Oct 16, 2013 9:48 PM (in response to Noel Carboni)Hi Noel,
This has happened saving large documents, it's not that it saves so fast that I don't notice. I noticed because I'd open a file that I had retouched already and I'd be baffled that it was back to the original state. Then a friend of mine commented saying that "make sure you see the progress bar because this bug on CC is making it not save the file when you press Cmnd+S, not ask you to save and let you close the file and loose your work". And that's exactly what happened to me 3 or 4 times. This was saving Tiff files with layers to the local disk (no server) I'm not sure if it's because I updated to 14.1.2 or if it's because I've been working with PSDs on the last week, I haven't noticed it happen anymore.
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3. Re: Photoshop CC not saving when I ask and letting me close the file without warning
Noel Carboni Oct 17, 2013 3:09 PM (in response to Andre Schneider)One other (mostly random) thought crossed my mind... Is there any chance you ran a 3rd party plug-in while a save is occurring in the background?
-Noel
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4. Re: Photoshop CC not saving when I ask and letting me close the file without warning
Curt Y Oct 17, 2013 4:42 PM (in response to Andre Schneider)Could this be a permission problem? That is the usual outcome. Try a test to the same file/subfile and see if it works.
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5. Re: Photoshop CC not saving when I ask and letting me close the file without warning
Andre Schneider Oct 17, 2013 5:50 PM (in response to Noel Carboni)Noel, no, no 3rd party plugins installed.
Curt, I try to save the file and it doesn't give me any error message or anything. If I wouldn't pay attention to the status bar I'd think the file was saved. Now when I see that the file is not saved (doesn't matter how many times I press Cmnd+S), if I change something (add a layer, paint something or just turn a layer on and off) and try saving again it works fine. That's what's more scary, it doesn't tell me something is wrong and it lets me loose all the work.
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6. Re: Photoshop CC not saving when I ask and letting me close the file without warning
Curt Y Oct 17, 2013 6:47 PM (in response to Andre Schneider)Andre Schneider wrote:
Curt, I try to save the file and it doesn't give me any error message or anything. If I wouldn't pay attention to the status bar I'd think the file was saved.
A permission problem can show this behavior. Run your apple disk check utiltiy.
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7. Re: Photoshop CC not saving when I ask and letting me close the file without warning
cgrant3d Apr 1, 2014 2:25 PM (in response to Andre Schneider)I've run into this problem before as well. No permissions issue or anything like that. Going to Photoshop Preferences / File Handling and unchecking "Background Save" should do the trick. At least that has worked 100% for us - so far no lost work...
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8. Re: Photoshop CC not saving when I ask and letting me close the file without warning
mowglivj Jul 22, 2014 1:58 AM (in response to Andre Schneider)I'm having the same issue and I've lost work. I tried saving my current file and I got a "can't save" message, I tried save as and I got a "the file is currently saving in the background" message. Photoshop displayed a non-moving 0% progress. I tried quitting and again I got the "the file is currently saving in the background". I had to end by force quitting photoshop and now the original file is corrupt and I get "The application Adobe Photoshop CC 2014 can't be opened" when I try to open the file despite the fact that photoshop is already open!
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9. Re: Photoshop CC not saving when I ask and letting me close the file without warning
Zagmathustra Aug 20, 2014 11:40 AM (in response to mowglivj)This just happened to me. I had 14 PSDs open (way too many, I know..), so I thought that might have caused it.
I edited my first image, Cmd-S'ed and went to the next. When I Cmd-S'ed this one, I noticed the first was still stuck at 0% progress. This created a queue and neither saved. Eventually it crashed, not saving either of the edits. Thankfully, my files were not corrupted and I only lost an hour of work. The files open and save as normal now that I open them one at a time (if that is what caused it in the first place).
This is the first time this has happened to me, let's see how it goes in the future.



