Installing Captivate 7.0

[Lizzi4198]

I have been struggling with loading Captivate 7.0 (electronically).  Even thought I am attached to the internet, and other programs have no problem attaching, the install program is unable to get to the sign in screen.  When I bypass that and continue the install it gets to the 3% mark and then just keeps increasing the About xxx minutes remaining (3% complete).

I have uninstalled our last version Captivate 5.5.

Please advise.

[HimanshuSatija]

Hello Lizzie ,

Welcome to Adobe Forums!

Can you tell me the operating system on which you are installing ?

Please share your contact details at tcssup@adobe.com , either me or someone from support team will contact you directly .

Thanks and Regards

Himanshu Satija