1 Reply Latest reply: Oct 19, 2013 7:15 AM by andrew867 RSS

    CC apps install failed "insufficient disk space"

    andrew867 Community Member

      After a long battle I have finally got the Adobe Creative Cloud installer working on my Mac.

       

      Now every time I try to install an application (doesn't matter which) it fails with this error message "Insufficient disk space. Clear space on untitled and try again. (-30)".

       

      I don't need to read any more useless replies from people saying that the OS drive needs space and that 20GB isn't enough to install Photoshop. I have a 240GB Intel SSD installed and I have over 50GB free. This should be sufficient since I previously had CS6 installed.

       

      The only somewhat useful log file I could find is ~/Library/Logs/AdobeDownload/DLM_Native.log, the error it gives out is: "startDownload: Failed to start the download. The DLE status is -1"

       

      Can anyone lead me in the right direction to getting this working, otherwise it's pretty much a waste of money if I can't even use the products.

       

      -Andrew

        • 1. Re: CC apps install failed "insufficient disk space"
          andrew867 Community Member

          So I found the solution, the developers of the Creative Cloud installer seem to store downloaded files in /private/tmp and mine was only 256MB in a RAM disk.

           

          Since I have an SSD I followed some simple directions to move /tmp and /private/tmp to a RAM disk. After much more searching I found another post (http://forums.adobe.com/thread/1235272) that had a solution for my problem.

           

          So to fix the "insufficient disk space on untitled" issue I moved (or you can delete) /System/Library/StartupItems/RamFS to disable the RamFS script from running on startup (I had no luck with chmod 000).

           

          The ultimate solution to fix this is to get the Adobe developers to change the program to store temporary software downloads in a proper location and not rely on /private/tmp (or on Windows probably c:\Users\[username]\AppData\Local\temp). There should be an option in the preferences panel to select the temporary files location in case someone doesn't have space on the main disk (or c:\).

           

          FYI this is the optimization page that recommened the RamFS: http://blog.alutam.com/2012/04/01/optimizing-macos-x-lion-for-ssd/

           

          Hope this helps someone else out!

           

          -Andrew