1 Reply Latest reply: Oct 20, 2013 6:34 PM by Ashubijalwan1 RSS

    Why does CC sign me out constantly?

    dlcaza Community Member

      Almost everytime I start a program I am asked to sign in again and again, multiple times an hour!! It is ridiculous.

       

      And Acrobat always says it's on a trial.

        • 1. Re: Why does CC sign me out constantly?
          Ashubijalwan1 Employee Hosts

          Hi dlcaza,

           

          Please check the permission on below location and give full permission on these locations.

           

          WIN: C:\ProgramData\Adobe\SLStore

           

          MAC: Mac HD>library>application support>SLstore

           

          if issue persists, update your application. Launch any CC app and go to help tab>updates. Once you update all the apps, sign in with Adobe ID. It should work fine.

           

          Regards,

          Ashish