9 Replies Latest reply: Oct 21, 2013 2:45 PM by wiseguy79 RSS

    Can't log into CC after Mac 10.7.1 update

    derobinson MeganK

      This only seems to be happening on my tower after the update yesterday. Laptop seems to be working fine.

       

      The Creative Cloud desktop app just shows a blank white rectangle. I've tried reinstalling to no avail.

       

      When I try to open any CC app (e.g. Photoshop CC), it says I need to log in. When I try I get an error message like the follwing (differnt error codes each time I try).

       

      Error

       

      There was an error with this action. Try again later.

      547f6071-8c56-40e3-8cb8-3e9cfd67b4a9