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IE 11 Windows 8.1 "to view this content you need the latest version of Adobe Flash Player"

Explorer ,
Oct 22, 2013 Oct 22, 2013

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Just installed the update Windows 8.1 and can no longer view media on sites that Windows 8 was fine with.

This problem applies to both the desktop and "Start Screen" versions of IE.

Adobe's Flash Player test site shows that the latest version of Flash Player is installed - though it shows my browser type as "None."

The same issue occurs using Chrome as well.

One site I am trying to view is: http://www.cbc.ca/thenational/watch/.

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Adobe Employee ,
Oct 22, 2013 Oct 22, 2013

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Could you try the Flash Player Version page and tell me what version is reported being installed?  Since this is occurring on two different browsers, do you happen to have security/virus/malware scanning software running that might be interfering?

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Explorer ,
Oct 23, 2013 Oct 23, 2013

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Here's the Flash Player Version for IE 11.0.9600.16384:

FlashPlayer Version-IE.JPG

And here it is for Chrome 30.0.1599.101m

FlashPlayerVersion-Chrome.JPG

Both IE and Chrome were working fine before the 8.1 update.

And just to be clear. I am running Windows 8.1 (64 bit) not 32 as shown for the Chrome.

I installed Firefox after posting my original note - it is working fine.

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New Here ,
Oct 23, 2013 Oct 23, 2013

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I same thing. I try view the youtube movie when it occur error.

Chrome and Firefox can view the movie.

Firefox and Chrome flash player version is 11.9.900.117

My Os versino is Windows 8.1 64bit and IE version is 11.

res://ieframe.dll/acr_error.htm#youtube.com,http://www.youtube.com/channel/UCBxdHQVOaZhUOIj_3gt2FYw

IE ActiveX Infomation

Shockwave Flash Object

Microsoft Windows Third Party Application Component

11.9.900.117

{D27CDB6E-AE6D-11CF-96B8-444553540000}

Flash.ocx

C:\Windows\System32\Macromed\Flash

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