IE10 Close Button

[T.Brown.10]

    I have a webhelp section exported from RoboHelp 10 and the close button on the content/index pane does not work in IE10.  Anyone else exprienced this and is there a fix?

[Jeff_Coatsworth]

Have you tried the workaround described here - http://forums.adobe.com/message/5765240#5765240 ??

[T.Brown.10]

That does not help

[Jeff_Coatsworth]

Ah, I see what you mean – I hadn’t noticed that. Better report it as a bug.

[T.Brown.10]

I just changed the line to: <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" >  Can you try that and see if it works for you?

[Jeff_Coatsworth]

Nope, no affect – still doesn’t appear for me.

BTW - I also noticed that the panel close “X” appears in Chrome, but has no effect.

[Willam_van_Weelden]

The close button is not supported on IE10. The fix Adobe provided for IE10 removes the button altogether. So I don't think it's an RH bug and it has been solved by the IE10 patch anyway.

As for Chrome: The latest Chrome version (30.something) gave a lot of pain for WebHelp. It also seems to break closing the navigation pane for local WebHelp. But it works when the help is placed on a server. This does seem to be a bug.

Greet,

Willam

[Jeff_Coatsworth]

@Willam – “LAN server” or “web server”? – might want to make that distinction – it’s not working when it’s on a LAN server or local drive for me.

[Willam_van_Weelden]

Precisely: A lan server or network disk is the same as a local webhelp: you are accessing the files through the file protocol.

Web server means that you have a webserver (wherever that may be located, even on your own pc) that severs the file through the HTTP protocol.

The difference between the two is that in the second situation you have a program running that allows you to view the help as you would a regular internet page.

Greet,

Willam

[T.Brown.10]

One catch though.  In IE10 websites will behave differeitly depending on where the webserver is located.  If the webserver is on your local intranet it may display differently then if it is on the internet.  There is some debate on if this is a bug or the intended operation

[Willam_van_Weelden]

IE has different security settings for intranet locations and web locations. Could these settings have anything to do with it?

Greet,

Willam